Phone Support / Tele-Call Centre Service – Perfect Customer Service partner for Small and Medium sized businesses.

We offer voice support service through a high-end telephone system, without expensive hardware investments and maintenance fees.

All our agents must successfully complete a rigorous and accent neutralization program and successfully pass a voice proficiency test prior to proceeding to a through and focused training specific to your business and products.

We have dedicated quality assurance process consisting of real time daily monitoring of each agent’s sales and customer service performance. Voice/VOX recordings can be sent for your review or as confirmation that queries are answered correctly.

We have the ability to provide local telephone number (which will be routed to our operations center) in most major countries including the United States, Canada, United Kingdom, Australia and many more countries.

Our call center services include:

• Customer Support
• Order Taking
• Payment Verification
• Information Delivery
• Message Taking
• Tele-marketing campaigns